Reviews

Good

They explain everything very well and they are the best in the business

They called to get me into a cancelled appointment. That was wonderful

On time service, friendly staff

Fast friendly service from everyone involved. Highly professional with no pressure. And I have always experienced great service after the deal.

I always receive excellent service at Glockners!

The service was great! The staff was very friendly.

I appreciated that they came and picked up my vehicle and brought it back to me at work. It is hard for me to schedule time off for car maintenance.

The salesperson added a $500 interior protection package without my knowledge. The finance person was great! Over all a good experience.

The service department was great. They accidentally ordered the wrong running boards and fixed it. Finance was an awful experience. They did not explain everything well enough for me and were extremely rude on the phone. They do this every day so yes they are familiar with everything but we as customers do not do this every day so they need to take the time to explain things that they are charging extra for in the loan. It should be said up front these items that I’m going to go over now we will charge you extra for. Emmanuel went over it so fast and was down right rude on the phone. Pretty much called me a liar. Even if he did say it I must not understood so there was no need to do that. I just nicely asked him a question. There’s need for improvement in your customer service when it comes to your financial dept.